I want to help my tenants
Why should I care about my tenants?
Many landlords and property investors see their tenants as a by-product of profit-making. This is not a great business model - as a relevant metaphor,
imagine if you were a restaurant owner and, regardless of whether you were hands-off or hands-on, your conversations would gravitate around customer
service. It is not very different in the property world.
What do I get by looking after my tenants?
At My Landlord Cares LTD (ethical letting agency), we have a simple formula
Looked after tenant = twice as likely to look after the property and stay in your property longer
We provide an initial 6-month intensive introduction programme to all our tenants.
And what does this equate to I hear you ask?
Less costly voids and less costs in fixing damages ===== QUIDS IN!
And you know what a great byproduct is that tenants follow good agencies/landlords around and recommend future tenants.
Why should I choose My Landlord Cares LTD?
We are property investors and have been in this field for over a decade. We trialled our bespoke 6-month introductory programme with our tenants
and the results were outstanding. Tenants were following us around, and we could not fill the demand. This is why we launched My Landlord Cares, letting
agents.
We have skin in the game, and My Landlord Cares has a property investment arm. We want to help people and really desire to improve neighbourhoods.
We are here for the long haul through thick and thin.
Want to know more? Then drop us a message
My tenant's can't afford rent
I'm worried about the rise in living that my tenants can't pay rent
Everyone is talking about the rise in the cost of living. Your petrol is not lasting you long enough, food prices have increased and don't get
me started on electricity! You are not alone; everyone should be concerned
Will the Government put in rent holidays for tenants?
What many landlords are not talking about enough is the impact this will have on tenants. Unlike COVID, where there were rent holidays,
no such schemes are being announced by the Government. With a third of tenants living in poverty (JRF foundation) this will be a massive
blow. So let's break that down. Many people living in poverty do not have the luxury of looking ahead. They are living day to day.
No imagine what happens when their bills go up, but their salary/benefits aren't? What happens then?
Something always gives, and chances are they will get in touch with the landlord/ letting agents to discuss rental payments.
How can I help my tenants if they can't pay rent?
First of all, please do talk to your tenants. We at My Landlord Cares LTD (ethical letting agency) have these discussions as part of our intensive 6-month introduction
programme. We get to know our tenants, we understand what they are having issues with, and we link them up with local schools, community groups
and neighbours. This means they build up good relationships with us. We have discussions about affordability with them, and if we identify
issues, we are able to refer them to statutory agencies.
One of our tenants Miro, says 'Badrul from My Landlord Cares helped me to understand what will happen in terms of my bills. I never thought
it would be this bad. We spoke about ways to save electricity (I like the house warm!).'
This means we are aware of issues before they become problems, and we can work around them. We can work out a plan with landlords and everyone
is aware of what is happening.
Isn't it better to be proactive than reactive?
To find out more about how we can help, drop us a message
How do I evict tenants?
Is the section 21 eviction going?
The Renter's reform should not have come as a shock to most landlords. In the Queen's speech of 2019, it was announced
that Section 21 ( which is a no-fault eviction to me and you!) would be abolished. This is a massive blow to most landlords, who rely on
this eviction process to get their property back. This may be for many reasons, including wanting to sell property or moving in themselves.
Is Section 8 eviction going?
There is a section 8 notice, which is an eviction process for problematic tenants, but
With evictions taking an average of 52 weeks, that is a long time to reclaim your property back if you are experiencing rent arrears or
anti-social tenants.
How hard is it to evict tenants?
We should know, we evicted tenants during the COVID pandemic. These tenants were not looking after the property and were causing the property
to fall into disrepair. The courts are generally slow, but with COVID, they have almost ground to a halt! We got the notice of possession
we needed, and the tenants were soon on their merry ways. Most landlords can relate to problematic tenancies, but this experience meant
we transformed our tenant find service at My Landlord Cares LTD. We included more informal checks, such as current home drive-by's. You would be amazed at how much can be gauged from a person's front yard.
Would you like to find out more about how we can help you at My Landlord Cares LTD ethical letting agency? Then drop us a message
News!
My Landlord Cares has a strong positive social ethos, and we want to provide high-quality support to our tenants. They are usually the most disadvantaged. We want to bring community development to properties. Due to this, we will be setting up as a social enterprise. This will mark us out as different from others. So excited about the future
Your network is your networth sound familiar?
I hear this a lot, ‘your network is your net worth,’ and usually I am like blah blah blah…. (my pessimistic side is coming out!) But I have learnt over the last few months that this is so true. I always say network as just acquaintances, and I worked harder to build relationships. Relationships are different because they take time and trust. No sales pitch and hard sales, just good old human-to-human contact.
And this constancy in approach is paying off. People are referring back to our work, signposting us to others, and we are getting direct contact from landlords/ investors.
Relationships are at the core of everything we do, and only on solid foundations can we start to build walls.
TEDx talk
TEDx talk
As part of our mission we want to challenge the status quo. We want more landlords to think about their property differently. We want them to think about the impact their property is making in people’s live. This may be the tenants, their neighbours or the wider community.
This is why I will be talking at the TEDx talk at Sheffield Hallam University on February 2022. I want landlords to be part of the solution and I want people to stop vilifying us all. Let’s make this conversation mainstream and I look forward to working with many more like minded landlords.
A pet is a family member for most
Now if someone told you to let go of your child, wouldn't you think that is daft and they must be bonkers? Then how is a pet any different? Unfortunately, not all pets receive the love and affection they deserve. But in these times of loneliness and isolation, we need to make things easier for people, not harder. Many pet owners are willing to pay extra cleaning fees and increased deposit amounts to bring their loved pets with them.
Would this not be better for a landlord than a tenant sneaking them in? As part of our commitment to better social value, we allow pets into our properties. For a skeptical landlord, there is software like PetScore that rates pets and will provide more peace of mind.
New record for My Landlord Cares
We completed our latest property recently, and within 8 day,s we had tenants move in!
Now, let's be honest, the property came in good condition, so it did not require much work, and we paid a good price for it. We had to undertake all the necessary checks and certifications, this was no easy task, considering the shortage of good tradesmen at the moment.
We undertook 2 full days of tenant viewings. It is quite sad how bad the situation is due to the shortage of housing available within the Private rented sector. Not many people want to purchase but are keen to rent. All they ask is for is a fair rent and a good landlord. In the end, the tenant we selected was a family member of a current tenant. They had been viewing properties for 3 months and wanted a good house that they could make home. When we came up as landlords, they were really keen to get on board with us due to our reputation and track record with her family member.
We were always told 'treat others as you want to be treated' and we always treat our tenants with respect and dignity and we receive this back
Evictions taking an average of 45 weeks
Despite all the checks and all the references, your tenant has become a nightmare. It can be really hard; someone who was an amazing tenant can change, or their situation can change drastically.
Did you know that the average time it takes from claims to repossessions is 44.5 weeks (information provided by NimbleFin). That is a really long time to deal with anti-social behaviour or no rent!
We undertake many informal reference checks to get the right tenant into your property, and we undertake regular inspection visits. We will support you in these situations. Many of our landlords come to us when the situation is tough, and we help them make sense of things. Are you in this situation?
Sheffield tenants facing eviction from their homes over as littles
' Analysis of recent rent possessions - carried out by the Bureau of Investigative Journalism with support from Now Then and other publishers across England and Wales - suggests that this is exactly what happened as the national ban on evictions due to coronavirus was halted.
71% of rent possession cases observed by Now Then in Sheffield during July and August resulted in a possession order being granted, with tenants forced to leave their homes between 14 and 56 days.
Shockingly, one local case saw a tenant evicted from social housing who owed less than £300 to her landlord. Almost two-thirds of tenants had no legal representation in court in Sheffield, while nationally decisions about evictions were made by judges in an average of just ten minutes.' NowThen
These types of headlines are appearing very frequently in our newsfeeds.
We want to create a fairer world for tenants. 70% of tenants are from disadvantaged socio-economic backgrounds. At My Landlord Cares, we work with tenants and landlords, which includes conflict resolution and mediation between both parties, so things don't escalate if they don't need to.
Let us stop these types of headlines:
Talk to us, we can help