LANDLORDS

Meet Kathy

Landlord Kathy had thought she had got a bargain property. She had found a cheap property in the ‘not so desirable’ parts of Sheffield. She was keen to get a return on her investment as soon as possible. She put up a post on Facebook and was flooded with interest. She found a tenant who was willing to pay her the rent she wanted. Kathy thought this is great! So easy, let’s repeat.

The first few months were great, rent was on time and tenants were good with responses. Then things started to slip, rents would come in late, neighbours would complain about the rubbish left outside, the tenants would not pick up her phone calls. 

Kathy was stuck, she knew the eviction process takes ages, she was stuck with these difficult tenants. What was an asset, had now become a risk, she worried about her rent coming in monthly, she was being seen as the bad landlord who was ruining the neighbourhood, she was struggling to manage things and her stress levels were really high.

That is when she came to us. We initially tried to mediate with the tenant. But after numerous attempts to communicate with tenants and with no response. We had no choice but to begin the eviction process. We helped Kathy to access the support she required to do this. We sent physical letters to the tenants to let them know what was going on (we weren't sure if our messages were being received)

Kathy was able to gain her property back after the possession order was granted by the courts and we were able to find her some great tenants.