ICO registration
Landlords are being reminded by the Information Commissioner’s Office (ICO) to check whether they need to register and pay a fee if they have not already done so.
The reminder comes as the ICO has announced they will be writing to the ‘real estate sector’ as part of a campaign to remind those in the sector that they may have a legal responsibility to register with the ICO and pay a fee.
As a landlord, you will hold a significant amount of personal data about tenants, guarantors and prospective tenants. As you are responsible for the collection and the use of this information, this makes you a ‘data controller’. It is the responsibility of the data controller to ensure that personal information is used in line with the principles of GDPR.
It is important that you identify any records which contain personal information and assess whether you are complying with the GDPR principles.
The ICO has also developed a self-assessment tool for people to use to check if they need to pay a fee, and the answers to some frequently asked questions can also be read on the ICO website - link in comments.
Make sure you check this out - it applies to Deal Sourcer's as well as landlords and ensure your legally compliant.
What our tenants say about My Landlord Cares
Erick Daniel had been a tenant with us for 3 years. When he needed to move (due to work) he referred his friends to us. He is not the exception but the norm.
Did you know? 80% of our tenants recommend the next tenants to us. This is not just a COVID-related stat, but one that has been consistent throughout the years we have been landlords.
Erick was ace, and we managed issues very quickly; we even helped him get settled by helping him move furniture in. He personally recommended his friends and became their guarantor; there is no better recommendation.
Erick has since been back in touch, he wants us to be his landlords again! All our properties are full, and we need more landlords to work with us in South Yorkshire.
We love the people side of things to properties, by combining great customer service, we can get landlords the best returns on their investments and increase social value.
We can minimise voids by providing great service, and our tenants are more likely to look after your house! What more does a landlord want?
Need help? Drop us a message or email info@mylandlordcares.co.uk
EU tenants post Brexit
EU Settled status rules have come into effect, and if you have tenants from Eastern European backgrounds, you may be worried about Right to Rent checks. If you don’t comply,y there are fines of up to £3k.
As of 1st July, if a tenant can’t produce evidence of their continued right to rent, landlords must make a report to the Home Office to maintain their statutory excuse – or face a civil penalty. If a tenant can’t produce any documents or have an appeal, landlords need to request a Right to Rent check from the Landlord Checking service. If the response is positive, this document will establish a statutory excuse, and if this is negative, landlords will need to make a report to Home Office.
Remember you can get an unlimited fine or be sent to prison for renting your property to someone who is not allowed to stay in the UK for more information check out https://www.gov.uk/check-tenant-right-to-rent-documents/how-to-check
There are three steps involved in establishing and maintaining a statutory excuse against liability for a civil penalty:
1. Conduct initial right to rent checks before authorising an adult to occupy rented accommodation
2. Conduct follow-up checks at the appropriate date if initial checks indicate that an occupier has a time-limited right to rent,
3. Make a report to the Home Office if follow-up checks indicate that an occupier no longer has the right to rent.
Following the introduction of ‘The Immigration (Residential Accommodation) (Prescribed Requirements and Codes of Practice) (Amendment) Order 2020’, landlords can conduct a Home Office online right to rent check to establish a statutory excuse against a civil penalty. Landlords can do this by accessing the Home Office online right to rent checking service ‘Check a tenant’s right to rent’ on GOV.UK. Not all prospective tenants, or tenants, will have an immigration status that can be checked online. The online service will be available on GOV.UK from 25 November. Currently, the Home Office online checking service supports checks in respect of those who hold:
• a current biometric residence permit;
• a current biometric residence card; or
• status issued under the EU Settlement Scheme
• status under the points-based immigration system
While the landlord may choose to encourage use of the Home Office online checking service and may support individuals in doing so (e.g. by providing access to hardware and the internet), they are not permitted to mandate online checks. If an individual does not wish to demonstrate their right to rent using the Home Office online checking service, even if their immigration status or documentation is compatible with the service, the landlord should conduct the manual check.
The service works based on the prospective tenant first viewing their own Home Office right to rent record by using the ‘Prove your right to rent to a landlord’ service. They may then choose to share this information with the landlord by providing them with a ‘share code’, which, when entered along with the individual’s date of birth, enables the landlord to access the information. The prospective tenant or tenant may provide this to the landlord directly, or they may choose to send this via the service, in which case the landlord will receive an email from right.to.rent.service@notifications.service.gov.uk.
Landlords must access the service using the landlords page on GOV.UK, entitled ‘Check a tenant’s right to rent’ in order to obtain a statutory excuse. It is not sufficient to view the information provided to the tenant, or prospective tenant, when they view their profile using the tenant’s part of the Home Office online right to rent checking service. Just doing this will not provide the landlord with a statutory excuse.
We know this is all complicated but get in touch with us to make sense of it all www.mylandlordcares.co.uk
Housing Market on FIRE!
Housing market is on FIRE! Sellers know there is a premium on houses, and we have seen many sales fall through because sellers are realising that they can get a higher price and re-advertising for a higher price. The Stamp Duty holiday has not helped the situation, and Rightmove has stated that there are fewer properties going on the market. Lack of supply will keep prices high. The rise in demand from buyers hasn’t been met by a flurry of new properties coming on to the market, and this imbalance could keep prices high in the coming months.
This has meant the pent-up demand for properties is massive. Houses are like hot cakes and are being sold within weeks, even though it is taking around 6 months to complete.
Experts had predicted that house price growth could slow once the government’s coronavirus financial support schemes and the stamp duty cut come to an end, but the schemes’ recent extensions have given pause for thought. House prices could rise by 4% The estate agency Savills now says it believes house prices will rise by 4% in the remainder of the year, just months after predicting that values would remain flat in 2021.
When speaking to professionals recently, there was a general consensus that now is a good time to sell but possibly not a good time to buy. So landlords if you have a property that isn’t showing great yields, sell it now. Sit on the money until things ease within the housing market and then use your funds to secure further properties.
It is a crazy bubble and you know the old saying what goes up must come down. We don’t charge high rents, we think it’s only fair to secure longer-term good tenants to provide them with properties at the market going rate. We know what the going rates are we work with landlords to find a figure that works for all. Talk to us at My Landlord cares www.mylandlordcares.co.uk
Don't be a SLUMLORD
Now, when you started off being a landlord, this was either an accident or a get-rich-quick scheme. You probably thought you would find great tenants and then soon realised it was a lot of hard work. This is especially true if you are managing this privately. Now there is no fun in regular maintenance, repairs, tenant complaints, and paperwork! Yes, we know the profits can be quite slim after all the mortgage, insurance, work, etc, and on top of that, to pay a letting agent seems to go against the whole get-rich-quick scheme.
Now, how would you feel if I told you that it is quite easy to fall on the wrong side of the law, and enforcement could come knocking on your door? I am not trying to scare you, but the consequences are very real. You may have a few properties, and it is hard to manage them and balance all your other commitments. Just have a read through this article and you will see the truth
Regulation is constantly changing, and it is hard to keep on top. It is better to do it right than struggle on. We will sort things out for you, so if the worst-case scenario does happen, you are able to get your rights as a landlord.
Before it gets this bad, do get in touch with us. We are ethical letting agents, we won't cost you an arm and a leg. We understand how hard it is. Give us a call on 07434 671465 for an informal, friendly chat.
Easy guide on how to evict tenants
Now you might be in the minority of very fortunate landlords who have never had to even think about evicting a tenant, but I suspect if you’re here you are having issues. We all know the score on paper they sounded amazing and these perfect tenants were impeccable when we first met but this image soon starts to subside. Before you know it, your house is a mess, the neighbours are complaining, their getting in dodgy sorts to name just a few!
This was meant to be an easy guide and I apologise there is nothing easy about this whole process. I have tried to keep this guide easy and comprehensive, but instead it became wordy and lengthy. But we have searched all over the net for something similar to this and not come across anything; hence we decided to write our own.
If you have been landlords for as long as we have then you would have had your few share of these types of tenants. If you have been lucky they have moved on, once told to amend their ways. But as we all know landlords have very limited powers in this world. Tenants can get away with everything.
Let us tell you about our story (we will try to keep this as vague as possible so people can’t be identified). We have a property that was under the local authority guaranteed rent scheme. The Council undertake the checks and we thought great we will have guaranteed rent. These schemes may look great on paper but in reality the burden of the issues can quickly transcend to the landlord. One of the tenants in our property was misusing the water and causing mammoth damages. The environmental team came out and said that in this situation they can only fine the tenants and their hands were tied. But if it was the landlords fault then they had a whole range of other tools (Hey isn’t it fun being a landlord). With no help from the Local authority we set out on this path by ourselves.
When we went back to the local authority they said we are the landlords and we will have to evict – (IMPORTANT- all letting agents are in the same boat, if a tenant goes rogue then the burden of eviction falls on the landlord)
When we decided to set up our agency we made a positive choice to support all our landlords when they are going through this. We can’t provide legal advice but we can support and guide individuals going through this with the benefit of our personal experience. Check out My Landlord Cares for more information about us.
So let’s get to the fun bits (NOT)! This is a guide to for evicting a tenant on an accelerated possession order in England with a section 21. This is not a definitive guide but more of a template. We were frustrated around the lack of information around this and hope this helps you through your situation or at least preps you about the steps which will come ahead.
Step 1 –
Make sure have copies and evidence of submitting the following forms to your tenants (have a signed checklist)
1. How to rent guide
2. Gas safety Certificate
3. EPC
4. Assured Shorthold Tenancy
5. Tenancy Deposit Scheme Certificate
6. Electrical safety standard certificate
7. Right to Rent
I know this sounds extensive but trust us it is better to have this upfront and submitted to your tenants before the tenancy starts, because you will be asked for these at some point during this process.
Serve a section 21 notice -form 6a . Now in the days before Covid the typical notice period for this form was 2 months this has all changed. Check out this linkto find further information around how much time you need to serve this (it could be up to 6 months!).
PLEASE make sure you have some type of evidence that this has been submitted.
Let this run it’s time and hopefully your tenants may be spooked by this and leave (always optimistic!)
The form you will need is N57 – Claim form for possession of a property located in England please check this link for more information Government website. Download the form and type straight in. Provide a copy of the forms required and label them accordingly.
· Make sure you fill these out correctly as any mistakes could cause you to fail to get possession.
· Make sure you pay the Court fee, your claim will not be issued until you do.
The charge for this process is £355.
You will need to submit 3 copies of the documents so be warned you will have a massive wad of papers to send (courts will resist to this being sent via email)
During Covid there was need to complete a reactivation notice. This was due to the backlogs of cases in the court and they needed to know what had dropped off and if anything had changed.
Once this has been accepted you will get a letter from the court labelled ‘notice of issue’. Your paperwork will be submitted to the tenant (defendant). This is a chance for the tenant to put their case forward (they may have financial issues, you may be a horrid landlord etc)
Dependant on what has been received back from tenants you will most likely get a letter which is a notice of hearing. In this new digital world more than likely this will be a done virtually. You will need to prepare another case bundle (this is so frustrating because most of this will be the old stuff you have sent).
The bundle will need to be submitted to both the court and the defendant. It is wise to seek legal advice when working on this. Usually it needs to be presented in a certain matter.
This is what a typical review bundle looks like
Case Number XXXXX Claimant Vs Defendant
Review hearing date XthMonth Year
Bundle Index
1. Notice seeking possession Page 2-4
2. Notice of Issue Page 5 - 23
3. Claim form (Tenancy agreement Page 24-28, EPC Certificate Page 29-32, Gas Safety Page 33, Checklist Page 34, How to Rent guide (Attached to email labelled MHCLG How to Rent V4)
4. Reactivation Notice (attached to email as Reactivation notice claimant)
5. Witness Statement Pages 35-39
Do label pages.
As part of your witness statement put down your personal situations, and end this with ‘I believe that the facts stated in this (Review Bundle Case number Claimant Vs defendant Judge review date) are true. I understand that proceedings for contempt of court may be tough against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.
If you are invited to a hearing both physically or virtually be mindful of the below:
Preparation for the Hearing
Make sure you can attend the hearing. We have had a number of cases where Agents and friends have attended for absent landlords and the Judge will not grant possession. When making a possession order the Judge has to ensure that the person stood in front of him claiming possession has a greater right than the tenant, he can only do this if you are there. If you can’t personally attend you will need to instruct a Solicitor/Barrister to act on your behalf. A Solicitor/Barrister can attend on your behalf with an Agent and/or friend.
Make sure all your paperwork is together and the Court and the tenant have received copies. .
Attending the Hearing
· Don’t be late.
· Don’t forget your paperwork. There is no harm in you taking you full tenancy file in case the Judge needs any further information.
· Have 3 copies of your up to date rent statement (one for you, one for the Judge and one for the Tenant/Solitictor), you can hand these out at the start of the hearing.
· Be prepared, you may have to go into the witness box and give evidence, this may be just on rent arrears, but if the tenant has raised any issue before or during the hearing, you may be asked other questions.
· If the Judge asks you a question, answer it, if they ask the tenant a question allow the tenant to answer (even if you don’t agree with the answer) and when the tenant has stopped talking then ask the Judge if you can reply, do not speak over the tenant or the Judge or get into any arguments, try and remain professional.
· If the Judge is going to make a possession order he will give the tenant a date to move out of the property, the minimum time is 2 weeks, the maximum times is 6 weeks. Be aware that the Judge may give the tenant the full 6 weeks.
What to ask the Judge at a possession hearing
When asking the Judge for possession, you need to also ask for the following:-
· Judgement for the rent arrears to date
· Occupation order from hearing date to the date the Judge has given the tenant to move out, this is calculated using the daily rental rate (you will have filled this in on the Court Form)
· Court fee
· If there is a deposit ask if the Judge will include in the Order an order that the deposit be repaid to you to cover some of the arrears. This is not automatic and without this in the Court Order you will have to prove to your deposit scheme that you are entitled to the deposit.
After this date you will get a letter giving you a decision. We do hope it is an Order of possession. If the tenants do not still evict the property then it is time to contact the bailiffs.
In order to request possession of your property you will need to complete form N325 which can be found on gov.uk website and the application fee required is £121.00.
This was meant to be an easy guide and as you will see there is nothing easy about this process. Please feel free to contact us on My Landlord Cares.
Why did we start My Landlord Cares
Like many property investors, we did not have tenants at the forefront of our minds when we started our journey. But when we started managing our own properties, we saw how important the right tenants were to a neighbourhood. Good tenants could improve the area significantly in terms of better housing stock, reduced fly tipping, and reduced crime. This meant that we could see a direct correlation to our properties and better neighbourhoods. Over a decade of this delivery, we can show how lives have been improved.
We wanted to bring our tenant support model to wider communities, who could benefit from this different approach. Landlords have a moral responsibility to be part of the solution and not the problem, and unfortunately, there are still far too many who fall within the latter bracket. We have made it our mission to bring this conversation to the forefront of property investors/landlords' minds. We want every landlord to undertake more impact investments, and we want tenants to demand better quality housing and support.
Tenant eviction ban extended
ban, landlords, Section 21
We are sure everyone has heard that the eviction ban has been extended till 23rd August. This definitely will bring relief to many. For many landlords, this is a nightmare due to the minority of tenants whom they have tried to make amends with but continue to abuse the property. This minority makes life hell for landlords; they are uncooperative and leave them with no option but to evict.
Selling your property
BTL, check out, property viewing
Worried about property viewings, stay safe action list: 1 get your agent to only allow the most suitable prospects to view the house, 2 insist everyone wears PPE, 3 leave internal doors open, 4 wipe down all touched surfaces @propertyviewings
Being a landlord is not a get rich quick scheme
BTL, landlords
Being a Landlord is not a get-rich-quick scheme. Despite popular belief, it is not a hands-free passive income stream. It requires a lot of management and investment over time. Landlords need to be aware of legal requirements. We can help you make sense of this. My Landlord Cares










