Many landlords are unaware of a growing issue across the private rented sector — and it’s becoming increasingly common in social housing too.
👉 Solicitors are sending leaflets directly to tenants, encouraging them to report issues with their home and pursue no win, no fee disrepair claims.
Let’s be clear:
If a property is genuinely unsafe or unfit for habitation, it must be remedied. No debate there.
But the reality on the ground is often far more complex.
When Property Issues Aren’t Black and White
Issues like damp and mould are rarely simple.
Responsible landlords often take a targeted, step-by-step approach, such as:
- Improving ventilation
- Investigating lifestyle vs structural causes
- Checking brickwork and pointing
- Assessing possible rising damp
- Monitoring changes over time
Each step costs money.
And for many landlords, completing a full remedial scheme immediately simply isn’t financially possible.
Despite best efforts, landlords may still find themselves facing:
- Council improvement notices
- Threatened or active legal claims
- Enforcement action
Awaab’s Law: Why Timescales Now Matter More Than Ever
With Awaab Ishak’s Law now in force, landlords are under increased pressure to act within strict timescales when damp or mould is reported.
Failing to demonstrate prompt and reasonable action could lead to:
- Enforcement by local authorities
- Compensation claims
- Legal proceedings — even where intent was not negligent
You don’t need to be a “bad landlord” to be caught out — you just need to be unprepared.
👉 External guidance on landlord responsibilities can be found here:
🔗 https://www.gov.uk/private-renting/repairs
What Should You Do If You’re in This Situation?
If you’re dealing with damp complaints, improvement notices, or worried about potential claims, documentation is your strongest defence.
✔ Keep a detailed log of:
- All tenant communications
- Dates when issues were reported
- Inspections carried out
- Contractors contacted
- Quotes obtained
- Works completed or scheduled
The goal is simple:
👉 To clearly demonstrate that you are acting reasonably, promptly, and in good faith.
This evidence shows:
- You are not ignoring issues
- The property is not being left unfit
- You are actively working to improve living conditions
Ethical, Proactive Property Management Makes a Difference
At My Landlord Cares, we work with landlords to:
- Respond quickly to reported issues
- Communicate clearly with tenants
- Keep proper audit trails
- Liaise with contractors and councils
- Reduce the risk of disputes escalating into claims
👉 Learn how we support landlords here:
Internal link:
🔗 https://mylandlordcares.co.uk/for-landlords/
If you’re unsure whether your current approach is putting you at risk, it’s better to get advice early.
Need Support?
If you’re navigating damp issues, enforcement pressure, or worried about disrepair claims, don’t wait until it escalates.
📩 Reach out to us — we’re landlords too, and we understand the realities behind the headlines.
👉 Contact us:
🔗 https://mylandlordcares.co.uk/contact/
⚠️ Disclaimer
This blog is provided for general information only and does not constitute legal, regulatory, or professional advice. Landlords should seek specialist legal or housing advice for individual cases, particularly where enforcement action or claims may arise.
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